A year or so ago a friend of mine purchased a watch from a well known online only watch retailer. When the watch arrived, it was presented in a cardboard box with a bit of paper around it for packing. The outer sleeve had a large barcode stuck on it and the presentation box itself was dirty and dusty. The warranty card had not been completed and my friend would now have to take the watch to a local shop and pay to have the bracelet altered. This was not the luxury retail experience that my friend should have enjoyed.
Buying a watch online can be an enjoyable and personal experience. We can be made to feel valued and special but only if we buy from retailers that care. This is why WATCH SPECIALISTS is the only U.K. website to offer fine watches sourced from INDEPENDENT retailers. These retailers have been hand-picked by us as they have the most expertise and know-how when it comes to watches. We have looked at the brands each shop has to offer and have invited only retailers with high quality, interesting brands to become part of our WATCH SPECIALISTS community. When it comes to watches, these retailers are the very best.
Every Watch Specialist on our site is a vibrant, established business that goes the extra mile for their customers. Whether your new watch needs its bracelet sizing, an extra long strap, gift wrapping or after sales support, you can be sure that the service you will receive from our Watch Specialists will surpass that of any online watch retailer. You have the option to buy online or to click and collect and experience the pleasure of meeting our Watch Specialists in person. Either way, you can be sure of first class service and the joy of knowing that you are supporting a unique, independent retailer.
So what qualifies us to curate this site? Watch Specialists Ltd is itself, a unique company. We are a family business and together we have over 70 years experience in the watch industry. For the last 25 years we have been the sole distributor of a number of famous watch brands in the UK and Ireland. Consequently, we have built up special relationships with the retailers who are now part of our Watch Specialists community. We are in the unique position that we know each and every Watch Specialist personally. They really are at the top of their game and are well loved in their local areas and well respected throughout the watch industry. These people love what they do. They are brilliant at it and they want to share their expertise and passion for beautiful watches with you.